Connect Your Field Activities With Back Office Seamlessly
Enterprise Mobility is very important from the viewpoint of integrating your business activities on the field (like doorstep services or sales) with the operations done at the back office. Imaging or Image Processing capability within a mobile device or a tablet creates an enterprise-wide impact in terms of employee productivity and process turnaround efficiency. While mobile apps have pervaded all walks of life, ‘Image Processing’ is one area that has been lauded as a complex area of algorithms that can be handled only by experts like us in this area.
Save Field Time With Intelligent Algorithms That Auto-Correct Deformities
The ever-improving pixel density of cameras on mobile phones and tablets have changed the entire landscape of capturing business documents. You can now easily capture an A4 size business document with existing mobile devices in use around you and save money that you would have spent on expensive office scanners. However, when you scan with a mobile device the image is likely to get deformities like ‘trapezoidal error’, ‘skew’, etc., which can render your captured document useless. Servosys has developed intelligent algorithms that can detect the error and automatically correct the image without manual intervention. It can save as much as 15 min per set of field documents.
Enhance the Customer Experience Through Different Features
The more expensive the mobile device, the higher is the resolution and size of the picture (in MBs.) of the original picture captured by its in-built camera. Therefore ‘image compression’ and ‘conversion to a multipage PDF or TIFF file’ is a very important requirement before you can transfer it to the server. Image Process capability is used to reduce the bandwidth requirement so that you can have a great customer experience. The best way to utilize such algorithms is to demand the same in the form of an SDK or API so that you use its features and functionalities from within any Mobile App.
Innovate Your Business Solutions Using Cutting Edge Imaging Solutions
Be it on mobile devices or on the servers, you will need Image Processing technologies to not only do image correction and compression but also use the overall capabilities like extraction of characters, reading of barcode and QR codes, eliminating undesired borders of document images and so on. At Servosys, we have deep expertise in Image Processing technologies which in turn delight our customers as they can innovate their own business solutions better with our out-of-the-box offerings. Advanced Imaging combined with Mobility capabilities creates a huge impact on the entire enterprise.
Why Do You Need Enterprise Mobile Imaging
Enterprise Mobility and Imaging are two important areas that have the potential to boost your returns from a business automation implementation as you can design far more elegant solutions. With these capabilities in hand, you can literally assume that your field activities are not different from in-office or back-office activities and collaboration staff in your organization will see a single version of the truth as and when the activities take place regardless of the location (on the field/mobile or web desktop).
Enterprise Mobile Imaging solutions easily combine the capabilities like digitization of documents, compression, conversion to multipage PDF/TIFF, etc. but also integrate with other mobile capabilities that capture geo-location, integrating with external Apps or services that make it very handy for the automation designers to roll out various standalone component like e-KYC, House-Verification, and so on. Moreover, these capabilities, when integrated with the overall automation infrastructure, allows field staff to easily capture and process documents – both in Online and Offline manner. Offline mobility capabilities are essential for situations where the bandwidth of the mobile data networks is challenged (e.g., rural operations in case of microlending business). This overall capability is touted by some Industry Analysts as “idiot-proofing” since the intelligent algorithms developed by Servosys allow deployment of semi-skilled or under-skilled staff to run the operations without any problems.
Features & Components of Enterprise Mobile Imaging
The Mobile Imaging SDK is used to integrate with external Mobile/Tab Apps to fulfill the document imaging requirements.
Document Images in the raw form are very heavy and therefore compression and conversion to multi-page documents TIFF and PDF is done.
Building mobile apps is simple but building mobile apps that can have enterprise-wide impact requires high end mobility features like Geo-location.
Image editing features, viz. Resizing the images, Modifying color-depth (e.g. Color to Gray-scale or B&W), etc. are the ready-to-use functions.
Universities and big organizations, constantly contribute to Imaging R&D and Servosys builds further capabilities over open source libraries like OpenCV, ZXing and Tesseract.
The design of the Enterprise Mobile Imaging SDK is very developer-friendly, robust, and scalable.
Areas Where Enterprises Exploits the Enterprise Mobile Imaging
Digitization of Documents at the point of receipt.
Image Auto-Correction, Deformity Removal.
Easy Uploading / Downloading from the Mobiles / Tablets.
Dumping traditional scanners particularly for low volume cases.
Creation of Multi-page PDF/TIFF Files right inside the Mobile/Tab.
Image Transfer from Mobile to Server or external applications.
Data Extraction, Barcode, QR Code.
Geo-locations, fencing, house-verification, etc.
Banking & Financial Services
We serve some of the world’s largest Banking and Non-Banking players in Retail, SME & Corporate and take pride in creating new benchmarks in automating their business process operations.
Insurance & Third-Party Administrators
As the Insurance & TPA organizations take digital transformation targets, our solutions automate their journeys for Claims Settlement, Policy Servicing, New Business Expansion, etc.
Shared Services & Outsourcing Orgs
The Captive Shared Services Centers and BPO/KPO require a flexible automation platform with robotics capabilities to fulfill their customer’s horizontal & vertical needs, faster.
Technology & Services Organizations
Our forte in product development helps us offer independent applications development projects to Clients who wish to invest in their own IPR creation on a pure services model.
Manufacturing & FMCG
Our product suite integrates the ‘back-office’ with ‘field operations’ through mobility, regardless of whether the business processes automation is for sales or customer services.
Life Sciences & Pharmaceuticals
The business processes such as Clinical Trials, Research Documentation, Geo-location Tracking, Exception Reporting, etc. are the key automation areas in this sector.
This sector is increasingly embracing Workflow & DMS-based government-to-citizen services, e-governance, e-office solutions with the objective of creating less-paper offices.